PRIVACY POLICY

1. INTRODUCTION

Nanda Deepa Solutions Pvt. Ltd. (hereinafter referred to as "NDS", "Company", "we", "us", or "our") is committed to protecting the privacy and confidentiality of information provided by users, clients, vendors, and visitors ("you", "your") to our website.

This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you access our website, submit enquiries, or interact with us.

By using this website, you consent to the practices described in this Privacy Policy.

2. APPLICABILITY & LEGAL COMPLIANCE

This Privacy Policy is published in compliance with:

• The Information Technology Act, 2000
• Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• Applicable Indian laws and regulations

This Policy applies to all users of the website and to information collected through online and offline interactions related to our services.

3. INFORMATION WE COLLECT

3.1 Personal Information

We may collect the following information when you voluntarily provide it:

• Full name
• Company / establishment name
• Email address
• Phone number
• Location / city
• Service requirements or enquiry details

3.2 Business Information

• Hotel or establishment details
• Staffing requirements
• Commercial communication shared voluntarily

3.3 Biometric & Identity Data

In the course of our staffing and workforce management operations, we may collect the following from deployed personnel through our applications:

• Thumb impressions (fingerprint biometric data)
• Digital or handwritten signatures

This data is collected with the explicit consent of individuals and is used solely for attendance verification, identity confirmation, and operational record-keeping.

3.4 Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type and version
• Device information
• Pages visited
• Date and time of access

This data is collected for security, analytics, and website improvement purposes.

4. SENSITIVE PERSONAL DATA

NDS collects certain categories of Sensitive Personal Data or Information (SPDI) as defined under the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011. Specifically, we collect:

• Biometric data: Thumb impressions of deployed personnel for attendance and identity verification purposes.
• Signatures: Digital or handwritten signatures for acknowledgements, attendance records, and operational documentation.

This SPDI is collected only with the explicit, informed consent of the individual and is processed strictly for the purposes stated above.

NDS does not collect other categories of SPDI — such as passwords, financial details (bank account, credit/debit card numbers), medical records, or sexual orientation — through its website or applications unless explicitly required and consented to.

All SPDI is handled in accordance with applicable law, reasonable security practices, and the data protection procedures outlined in this Policy. Individuals may withdraw consent for the collection of SPDI by contacting us using the details in Section 16; however, withdrawal may affect the ability to continue providing services.

5. PURPOSE OF DATA COLLECTION

We collect and use information for the following purposes:

• Responding to enquiries and service requests
• Preparing proposals, quotations, or staffing discussions
• Client communication and relationship management
• Attendance verification and workforce management through biometric data (thumb impressions)
• Identity confirmation and record-keeping through collected signatures
• Improving website performance and user experience
• Legal, regulatory, and compliance requirements
• Internal records and audit purposes

6. COOKIES & TRACKING TECHNOLOGIES

Our website may use cookies and similar technologies to:

• Improve website functionality
• Analyze traffic and usage patterns
• Enhance user experience

You may choose to disable cookies through your browser settings. Disabling cookies may affect certain website functionalities.

7. DISCLOSURE OF INFORMATION

NDS does not sell, rent, or trade your personal information.

Information may be disclosed only in the following circumstances:

• To authorized internal teams for business operations
• To government authorities or regulators when required by law
• To service providers assisting in website or IT operations, under confidentiality obligations

All disclosures are limited to what is legally and operationally necessary.

8. DATA SECURITY

NDS implements reasonable security practices and procedures to protect information against:

• Unauthorized access
• Loss
• Misuse
• Alteration

Security measures include administrative, technical, and physical safeguards appropriate to the nature of the information.

For Sensitive Personal Data (biometric data and signatures): Enhanced security measures are applied, including access controls, encryption where feasible, and restricted access limited to authorized personnel only. SPDI is stored securely and is not shared with third parties except as required by law or with the individual's consent.

However, no method of data transmission over the internet is completely secure, and NDS cannot guarantee absolute security.

9. DATA RETENTION

Personal and business information is retained only for as long as necessary to:

• Fulfill the purpose for which it was collected
• Comply with legal and regulatory obligations
• Resolve disputes and enforce agreements

Data that is no longer required is securely deleted or anonymized.

10. USER RIGHTS

You have the right to:

• Request access to your personal information
• Request correction of inaccurate information
• Withdraw consent for data processing, subject to legal obligations

Requests may be submitted using the contact details provided below.

11. THIRD-PARTY LINKS

Our website may contain links to third-party websites.

NDS is not responsible for the privacy practices or content of such external websites. Users are encouraged to review the privacy policies of third-party sites before providing any information.

12. CHILDREN'S PRIVACY

Our website and services are not intended for individuals under the age of 18.

NDS does not knowingly collect personal information from minors.

13. LIMITATION OF LIABILITY

To the maximum extent permitted by law, NDS shall not be liable for:

• Any indirect or incidental damages
• Data loss due to events beyond reasonable control
• Unauthorized access caused by third-party actions

14. CHANGES TO THIS PRIVACY POLICY

NDS reserves the right to update or modify this Privacy Policy at any time without prior notice.

Revised versions will be posted on this page with an updated effective date. Continued use of the website constitutes acceptance of the revised policy.

15. GOVERNING LAW & JURISDICTION

This Privacy Policy shall be governed by and construed in accordance with the laws of India.

Courts having jurisdiction over the registered office of Nanda Deepa Solutions Pvt. Ltd. shall have exclusive jurisdiction.

16. CONTACT INFORMATION

For any questions, concerns, or requests regarding this Privacy Policy, please contact: